An Alpha Bay Market user has raised concern about his inability to login into the site, the user’s password gets always rejected despite being correct. He was left confused on what was happening; first thinking that the site was down temporarily then later alluding maybe admin could be scamming some customers by altering their passwords and pin numbers.
However, things were not always negative for him since before digital orders went through normally. As a novice on Alpha Bay Market, most deliveries were completed successfully though he still admits being a bit skeptical about physical delivery of goods. Nonetheless, he was happy receiving his deliveries even though others didn’t work.
As time went by, he started placing larger orders with more bitcoins but suddenly his password began failing for no good reason. The user tried to recover it using a verse and pin but still it showed error, so he was left with no other option but to contact Alpha Bay Market support for assistance. The user says he can readily verify the account if needed by providing the last password digits and pin, though hoping admin hasn’t changed them yet.
The users account contains information about every BTC deposits and addresses, wherewith every order placed and disputed can be checked for reference sake. The user has waited for the marketplace to reply and hopeful that they’ll do so soon. Otherwise, if there are any delays he may assume it’s a scam and people are advised to be alert. The user has also requested anyone with information on what’s happening to let him know.
According to the moderator, if his password and PIN have been changed then chances are high it could be a phishing scam. Alpha Bay Market does not ask account users for PIN when they log in. The user was asked whether he had enabled 2FA protection on his account, to which he answered no. Without two-factor authentication, online users are more susceptible to hacking and phishing; hence, people are advised to install it before opening accounts particularly on the dark web.
Despite having all the necessary details, the user is still unable to login, and this is causing him anxiety since there are many pending orders. The moderator has asked if he has his recovery neumonic. There’s a slim possibility it can work in getting his account up and running again. Additionally, the support team will require neumonic so as to verify account details. According to the moderator, it seems like he was phished and advised to enable 2FA protection on new accounts he will create.
The moderator has logged into Alpha Bay Market, only to verify later that no announcements about downtime had been made on the forums; hence, increasing the likelihood that the user was indeed phished. He told the user that he hoped that he didn’t give off his login details.
The users issue has not yet been solved and each time he tries logging in, an “Authentication failed” message shows up. According to him, he welcomes any suggestions or solutions that may prove helpful.